![]() The people that give you the test purposely intimidate you and don’t know how to be more considerate whenever they give you the test. You go to “banking” school for about a month or so, then you take the last test to be a teller. If you love people and building relationships with said people, IBC is where you want to be. I tried working for another financial institution and I hated it because they weren’t personable with their customers they were merely a number. They treat their customers as people, not numbers like most other banks. I highly recommend IBC for the way they treat their customers as well. This will give you a head start as well as more time to learn, this is how I began and I felt so much more comfortable after watching and then learning and then doing. Although, in my opinion ask if you can shadow in the branch for a week or two before actual training. I honestly loved training because they taught me so very much not just the basics like most places do when training employees. Training is a long process but only because they want you to be ready for the job. Other than compensation it’s overall a great place to work! Management is great because they are mostly all hired within so they are people that have been where you once were, be it a teller or sales, and they understand you more than anyone for that. I love the people I work with and for! Compensation isn’t great though. IBC is more of a banking for beginners environment. You are also working 6 days a week so it's not even possible to just take a quick weekend trip to see - more. It's not possible to take multiple small vacations a year. If you are working full time, you get two weeks a year that you have to take all at once or not at all. During downtime you HAD to be making phonecalls to customers to try to sell to them over the phone, but there's only so many people who bank with IBC, and when you have as much downtime as our branch did you start to work through the lists pretty quickly, and eventually you're just calling the same people over and over. They've heard it all, they already have several credit cards with IBC, they have multiple accounts, and you're not going to be able to sell them on anything else. While some of the busiest branches were able to meet their sales goals in a week or less, I was at one of the slowest branches in the market and every teller (there were 4/5 of us there, not including the sales reps) was expected to get a certain amount of new accounts, credit cards, insurance referrals, ect, which would have been much easier if most of the people who came into the branch weren't people who have been coming in nearly every day for years. The company has sales goals that every 'retail' (tellers and sales reps) need to hit each month, which of course is something that almost all companies have now, except the goals are not reflective of how busy/slow your branch is. I made more than that working retail part time. ![]() As a teller, I was making less than $10/hr.
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